Consumer
We can guide you on making a complaint about faulty goods or bad service.
Our services
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Our services
Get free, impartial and confidential support on a range of issues
Contact Inverness Badenoch and Strathspey Citizens Advice Bureau for information and advice on a number of different areas of enquiry. Whether you need advice about work or debt, if you want to make a complaint about faulty goods, or if you would like to talk to someone about benefits and maxmising your income, or if you have a housing issue and much more besides we’re here to give you clarity and a positive way to move forward by helping you understand your rights and options.
Debt and money
Discuss how to better manage your debt or get money advice from our trained specialists.
Employment and Equality Rights
We’ll help you address all types of workplace problems, including issues with discrimination or redundancy.
Family and Relationships
Access support for a variety of family issues, from getting child maintenance to ending a relationship.
Housing and Homelessness
Get advice about any housing or homeless issue including private sector tenancies.
Immigration
Immigration issues can be serious and time critical. You can speak to our specialist immigration adviser for help.
Law and courts
Speak to us for guidance on a variety of legal matters, from legal aid and human rights, to civil court procedure.
Patient Advice and Support Service
Find out how to make a complaint about healthcare, to understand your NHS patient rights or to discuss private healthcare.
Welfare Rights
Talk to us about issues with your benefits, or get information on tax credits and child benefit.
Whatever your issues, we can point you in the right direction
From advice and information on day-to-day issues, through to detailed support and specialist topics, we can help. Here at Inverness Badenoch and Strathspey Citizens Advice Bureau our specialist advisers can give expert advice on:
Aviemore Citizens Advice Bureau
Our Aviemore office is based at 2 Inverewe, Grampian Road, Aviemore, PH22 1RH. Call (01479) 810919
Raigmore Hospital Citizens Advice Bureau Outreach
Please call (01463) 706014 if you are a member of staff or are an inpatient at Raigmore Hospital Inverness.
MacMillan Citizens Advice Bureau Partnership
We have an award winning MacMillan CAB team based at Raigmore Hospital Inverness who can help Clients and families in the Highlands affected by cancer. Call (01463) 706178. ...
Help to Claim
If you are making a first Universal Credit application we can help and give you support until you get your first payment. Call 0800 023 2581.
Money Talk Plus
The advisers will check for you whether you’re getting as much income as you possibly could and find ways that you could pay out less each month.
Pension Wise
Receive free and impartial government guidance about your defined contribution pension options if you are aged over 50. Call 0800 138 3944.
Patient advice
Our Patient Advice & Support Service (PASS) has been specially created to offer free, impartial and confidential advice to patients, their carers and families in Scotland....
Gambling Awareness and Engagement Project
The remit of the Gambling Support Service is to raise awareness, and reduce the effects, of gambling harms in local communities across the Highlands & Islands of northern ...
Online Advice Guide
If you would like to check our online advice please click this link.
Rural Affordable Warmth Project
With our partners Changeworks we can help you maximise your income and ensure that you are able to comfortably heat your home over the winter. E-mail [email protected]...
Big Energy Savings Network Project
Our Big Energy Savings Network project provides advice, information and support on energy saving measures in the home, switching energy suppliers, comparing different energy t...
Energy Best Deal
Our Energy Best Deal project team helps customers save money on their utility bills via income maximisation, help to switch suppliers, help to join the priority services regis...